Privacy Policy
1. General Provisions
1.1. This Privacy Policy describes how the self-employed individual Oksana Osipčuka, Reg. No. 12048211084, Ezermalas iela 4A, Rīga, LV-1006, Latvia (hereinafter referred to as the Data Controller) collects, processes, and stores personal data obtained by Latvian Adventure Agency from its clients and website visitors (hereinafter referred to as the Data Subject or You).
1.2. Personal data means any information relating to an identified or identifiable natural person. Processing is any operation performed on personal data, such as collection, recording, alteration, use, viewing, deletion, or destruction.
1.3. The Data Controller adheres to the principles of data processing established by law and can confirm that personal data is processed in accordance with applicable legal regulations.
2. Collection, Processing, and Storage of Personal Data
2.1. Personally identifiable information is collected, processed, and stored by the Data Controller primarily through the website and email communication.
2.2. By visiting and using the services provided on the website, you agree that any provided information will be used and handled for the purposes outlined in this Privacy Policy.
2.3. The Data Subject is responsible for ensuring that submitted personal data is accurate, precise, and complete. Providing knowingly false information is considered a breach of this Privacy Policy. The Data Subject must immediately notify the Data Controller of any changes to the submitted personal data.
2.4. The Data Controller shall not be held liable for any loss caused to the Data Subject or third parties due to inaccurate personal data submitted.
3. Processing of Client Personal Data
3.1. The Data Controller may process the following personal data:
Full name
Date of birth
Contact information (email address and/or phone number)
Transaction data (purchased services/products, delivery address, price, payment information, etc.)
Any other information provided to us during the use of the website’s services or when contacting us
3.2. Additionally, the Data Controller has the right to verify the accuracy of submitted data using publicly available registers.
3.3. The legal basis for processing personal data is Article 6(1) a), b), c), and f) of the General Data Protection Regulation (GDPR):
(a) The Data Subject has given consent to the processing of their personal data for one or more specific purposes;
(b) Processing is necessary for the performance of a contract to which the Data Subject is a party or in order to take steps at the request of the Data Subject prior to entering into a contract;
(c) Processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
(f) Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject, especially where the Data Subject is a child.
3.4. The Data Controller stores and processes the Data Subject’s personal data for as long as at least one of the following conditions applies:
The personal data is necessary for the purpose it was collected;
As long as the Data Controller and/or the Data Subject can exercise their legitimate interests according to the applicable laws (e.g., to file objections, claims, or legal actions);
There is a legal obligation to retain the data (e.g., under the Accounting Law);
The Data Subject’s consent is valid for the specific processing purpose and no other legal basis exists.
Once none of the conditions above apply, the retention period of the Data Subject’s personal data ends, and all relevant data is permanently deleted from computer systems and any electronic or paper documents or is anonymized.
3.5. In order to fulfill its obligations to you, the Data Controller may transfer your personal data to cooperation partners or data processors who process data on behalf of the Data Controller — such as accountants, courier services, etc. The data processor is considered a separate data controller.
Payment processing is carried out by the platform makecommerce.lv. For the execution of payments, necessary data is transferred to the platform operator Maksekeskus AS. Personal data may also be transferred to state and law enforcement institutions when legally required or necessary for the protection of the Data Controller’s legal interests (e.g., in filing or defending legal claims).
3.6. The Data Controller implements organizational and technical measures to protect personal data from accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
4. Data Subject Rights
4.1. In accordance with the GDPR and laws of the Republic of Latvia, you have the right to:
Access your personal data, receive information about its processing, and request an electronic copy of your data (data portability);
Request the rectification of incorrect, inaccurate, or incomplete data;
Request the deletion of your personal data (“the right to be forgotten”), except where legal obligations require its retention;
Withdraw previously given consent to personal data processing;
Restrict the processing of your data — to request that we temporarily suspend all processing of your personal data;
Lodge a complaint with the Data State Inspectorate of Latvia.
You can exercise your rights by submitting a request in person at Ezermalas iela 4A, Rīga, LV-1006, or by emailing the customer support team at: latvianadventureagency@gmail.com
5. Final Provisions
5.1. This Privacy Policy is developed in accordance with Regulation (EU) 2016/679 of the European Parliament and Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data (GDPR), and the applicable laws of the Republic of Latvia and the European Union.
5.2. The Data Controller reserves the right to amend or supplement this Privacy Policy at any time without prior notice. Changes become effective upon their publication on the website:
https://latvianadventureagency.lv
